Privacy Policy

Information we collect

When you place an order, we collect the information needed to prepare and deliver it: your name, telephone number, optional email address, delivery area and address, order contents, payment method, and any note you choose to provide. Information typed into checkout is not sent to Ardi until you submit the order.

If you subscribe to emails, we store your email address and optional name. If you leave a review, we store the displayed name, rating and comment you submit. We also record operational information needed to protect forms from abuse.

How we use information

• Prepare, confirm, deliver and support your order.
• Maintain accurate stock, sales and customer-service records.
• Send marketing emails only when you expressly choose to receive them.
• Moderate and publish product reviews you submit.
• Protect the website, prevent spam and investigate technical problems.
• Measure campaigns only when the required analytics or advertising permission has been given.

Payments

Ardi currently accepts cash on delivery, payment upon pickup, Whish and OMT. The website does not request or store bank-card numbers, card security codes, Whish credentials or OMT credentials.

Sharing and service providers

Ardi does not sell customer information. Information may be processed by trusted providers that support website hosting, secure storage, email delivery and, only after the relevant consent, analytics or advertising measurement. We may also disclose information when legally required or when necessary to protect customers and the business.

Retention and security

Order and customer records are kept only as long as reasonably needed to fulfil orders, maintain necessary business records, resolve disputes and meet legal obligations. Newsletter details are kept until you unsubscribe. Security controls include encrypted HTTPS connections, restricted owner access, input validation, request limits and protected data storage. No online system can promise absolute security.

Your choices

You may ask to access, correct or delete personal information that Ardi holds about you, subject to records we must retain for legitimate business or legal reasons. You may unsubscribe from marketing at any time and change optional cookie choices through “Cookie preferences” in the website footer.

Contact

For privacy requests or questions, email tasteardi@hotmail.com. To help us locate an order, include the telephone number or order number used when ordering, but never send passwords or payment credentials.